Watching 2 video that have been shared across social media of your staff throwing away 600 lbs of dog food,blankets,cages,etc.The individual that was video taping was told they were given instructions to trash the donations by the director in Huston,Texas and that the reason was they could get more from Florida. I called the headquarters to ask questions and yes I told them I was recording the conversation seeing how your company was recording me.
Unfornately the woman was very rude and ended the conversation with me by hanging up.
Refused to transfer me to a supervisor even. Disgusted and will never use red Cross to donate ever.
Review about: American Red Cross Customer Care.
Reason of review: Poor customer service.