American Red Cross - Throwing away donations to hurricane Harvey victims
Watching 2 video that have been shared across social media of your staff throwing away 600 lbs of dog food,blankets,cages,etc.The individual that was video taping was told they were given instructions to trash the donations by the director in Huston,Texas and that the reason was they could get more from Florida. I called the headquarters to ask questions and yes I told them I was recording the conversation seeing how your company was recording me.
Unfornately the woman was very rude and ended the conversation with me by hanging up.
Refused to transfer me to a supervisor even. Disgusted and will never use red Cross to donate ever.
Reason of review: Poor customer service.
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Comments
Please avoid publishing any personal information and promotional content
Who knows how true this is and why but the bottom line is stop donating stuff and donate $$$. Stuff has to be packed up, hauled(which costs $$$) stored and then distributed.
Giving $$$ helps organizations to get stuff closer to where the need is and cut transportation costs.
I know it make you feel good to get a couple cases of bottled water for a relief drive but it's not the most efficient way to go. Look it up....
Did anyone ever think it was thrown away for a reason not because they could get more! Maybe it got damp, had bugs, were tears in the bags, had mold. Who knows you sure don't Red Cross well not pit contaminated food available for public, human or dog
That's a dirty shame!- just terrible! Shame on u red.
Cross!- that's real low! How u treat people in need of serious help!
U all need to repent!- if not be shut down! U give all charities a Bad Name!!!
Bad on you Red Cross. There is ALWAYS someone who can use the surplus.
SHAME, SHAME, SHAME!!
I was going to send in a money donation BUT NEVER EVER NOW! SAD :(
shame on the red cross
They keep 91 cent of every dollar. My aunt was in the washington d.c. office for yrs she said so much stealing goin on she left co after 10 yrs and a title.
The exact opposite of that is true. Check https://www.charitynavigator.org/, numbskull.
Bob is not the numbskull, you need to check the company where you are getting your information, they themselves are a charity that's only purpose is to rate other charities who might be their only donors and the President, CEO salary is $200,524.00 which is 5.69% of Expenses which is extremely high for a charity. You really might want to improve your fact-checking before you start name-calling.
Wow..they are rude sad
Totally useless Organization