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Watching 2 video that have been shared across social media of your staff throwing away 600 lbs of dog food,blankets,cages,etc.The individual that was video taping was told they were given instructions to trash the donations by the director in Huston,Texas and that the reason was they could get more from Florida.I called the headquarters to ask questions and yes I told them I was recording the conversation seeing how your company was recording me.

Unfornately the woman was very rude and ended the conversation with me by hanging up.

Refused to transfer me to a supervisor even.Disgusted and will never use red Cross to donate ever.

Review about: American Red Cross Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1369449

Bad on you Red Cross.There is ALWAYS someone who can use the surplus.

SHAME, SHAME, SHAME!!

I was going to send in a money donation BUT NEVER EVER NOW!SAD :(

Anonymous
#1369017

shame on the red cross

Anonymous
to bob #1370237

They keep 91 cent of every dollar. My aunt was in the washington d.c. office for yrs she said so much stealing goin on she left co after 10 yrs and a title.

Anonymous
#1368958

Wow..they are rude sad

Anonymous
#1368945

Totally useless Organization

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