American Red Cross
American Red Cross Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
American Red Cross has 1.4 star rating based on 152 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Atmosphere, Convenience, Do some good thinks to help others.
Cons: Misinformation, Being rushed, Poor disaster response.Recent recommendations regarding this business are as follows: "Donate your own blood to yourself if you need surgery", "DO NOT DO ANYTHING WITH THE RED CROSS, A TOTAL JOKE!", "Donate! No matter how old you are.", "Donate with Versiti Blood Center of Wisconsin instead.", "Red Cross telephone staff need some training in effective communication skills.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
American Red Cross has 1.4 star rating based on 152 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Atmosphere, Convenience, Do some good thinks to help others.
Cons: Misinformation, Being rushed, Poor disaster response.Recent recommendations regarding this business are as follows: "Donate your own blood to yourself if you need surgery", "DO NOT DO ANYTHING WITH THE RED CROSS, A TOTAL JOKE!", "Donate! No matter how old you are.", "Donate with Versiti Blood Center of Wisconsin instead.", "Red Cross telephone staff need some training in effective communication skills.".
Most users want American Red Cross to offer a solution to their issues.
Consumers are not pleased with Insurance Plans Acceptance and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWoke joke
Preferred solution: Apology
User's recommendation: Donate your own blood to yourself if you need surgery
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Pasadena, CaliforniaPromise of gift cards for blood donation
It takes about 3 hours to donate platelets with needles inserted into 2 arms, with a promise of $25 plus $10 bonus sometimes added. Then it takes another 3 weeks to get an email advising me to claim the gift card.
If not claimed within a certain period of time (about 30 days), the gift card and bonus expires. Then having so many emails from American Red Cross asking for donation, and so many phone calls, the amount of inundated messages and calls and missing the claim periods makes this a really laborious task. I had to make several emails and calls to track all these just for a small $25 or $10 gift card.
By comparison, I found out later that other plasma centers compensate quickly for the time with immediate cash deposited into a debit card, and it takes less time, about 1.5 hours to 2 hours for the total donation using just one needle site. One caveat is that it gets very cold during the saline that is returned to replenish volume at the end of the donation time.
So I go prepared with an extra thick sweater to cover my torso during the donation. Just had to make sure not to move or contaminate the needle site when adjusting my sweater - which caused the donation to be deemed unsuccessful and contaminated!
- Nice friendly nursing staff
- 2 needles instead of one needle for platelet donation
- Getting the promised gift cards
- Time being wasted with tracking
Preferred solution: Gift cards re-issued
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Verified Reviewer | Snellville, GeorgiaNeed to speak with caseworker
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bunbury, Western AustraliaNeed to sign in to my account
Preferred solution: My account information and how to login it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Parker, ColoradoI got up on a SUNDAY to take my CPR course, 2 hrs early. I GOT THERE ON TIME NOBODY!! I MEAN NOBODY ANSWERED THE DOOR. I WASTED 4 HRS OF MY SUNDAY DRIVEING TO THIS *** CLASS AND $20 IN FUEL , I
I went to my CPR class on 4-3-22 that i registered AND PAID for on 3-30-22. I got there on time.
NO ONE I mean NO ONE ANSWERED THE DOOR TO LET ME IN ON A SUNDAY!!!!!!!!!!! YOU AT THE RED CROSS are a FUCKI#G JOKE!!!!!!! Since I just wasted half of my SUNDAY and I can't even get someone to remedy the situation! I now have to wait until Monday to talk to a supervisor, I have no illusions that these idiots will actually take care of the situation.
On top of that the "person" who took my fee and signed me up for my 4-3-22 class actually put down the date as 4-10-22!!
They can't even type up the right date! Total incompetence!
THE AMERICAN RED CROSS WILL NEVER RECIEVE ANOTHER DONTATION FROM MYSELF, MY FAMILY OR ANY OF MY FRIENDS!!!
This is how the largest charity in the world treats their contributors?
Preferred solution: Deliver product or service ordered
User's recommendation: DO NOT DO ANYTHING WITH THE RED CROSS, A TOTAL JOKE!!!!
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Verified Reviewer | Maplewood, New JerseyCertificate issue
My name is Marie Belony and I have been having problems with getting my certificate. I have been trying to solve this issue since March 7 with no resolution.
I did my online class on the 4th of March and went to Tinton falls Red Cross for the hands on Sat March 5, class was from 12 noon to 3pm. After 3 hours sitting in class and do all that was required of me, the instructor I believe forgot to mark me present. She has me down as incomplete. I explained the situation via phone calls and by email, still Im waiting.
After several attempts to get this taken care off and no one is able to help. Yesterday, I even email a picture of myself and described what went on that day in class thinking by this morning I would of heard something from anybody, still nothing. I am still unable to work do to this issue. I am a nurse and I am required to have my certificate up to date.
I just dont understand, why can someone called the instructor so she can fix her mistake or someone higher up just gives me my certificate. This is the first time since I have been doing my cpr, Im going through this nonsense stress. I cant wait anymore, If I can just get my money back so I can go elsewhere, that will be fine also. I am unable to work for days now due to someone else mistakes.
I was definitely in class. The instructor should of have everyone sign our name on a sheet of paper if she knew that could have happened. I need this situation fix now please. Red Cross is too big for this small of a problem to take that long to resolved.
Dont they have cameras in the building.
I arrived on the site Sat the 5th at 12;05 pm.
I had the worst couple of days due to a misfortune that shouldnt happened to me. I did what I needed to do and now someone please help me.
Preferred solution: My certificate if not full refund
Complain
Human resources
Kudos to volunteer!
Last person of the day, made to feel like an inconvenience
Last appointment of the day,I was still donating blood and hooked up yet, crew started tearing everything down around me: tables and crates, chairs, etc. Alot of noise and things being taken down around me.
One volunteer headed for the door in a rush, tossing her gloves in the trash, and stated "I'm outta here". They advertised that one would get a free t-shirt if they donated. When I got done, all they had were 2 medium shirts left- none of which would fit me. Lady at the check in had been offering shirts to volunteers, while I was waiting to donate.
Not surprised that there weren't any left for the last person donating. I did get the last can of grape juice though. Go me!
I haven't donated with the Red Cross in 9 years because they behaved this way last time I donated. Tear everything down while people are still actively donating-
User's recommendation: Donate with Versiti Blood Center of Wisconsin instead.
Terrible everything
No operating office in CenLa, Green Drop is not established in CenLa, I am willing to donate bedding, clothing & shoes, because of the tornado that decimated middle America.
Preferred solution: more succinct information included in adverts. What do you do and what you do not do.
User's recommendation: Red Cross telephone staff need some training in effective communication skills.
Notify SENIORS they are eligible to donate, inspite of their age.
User's recommendation: Donate! No matter how old you are.
Hospitals, Clinics and Medical Centers Expert Talks
The tech was checking his iphone instead of taking the blood pressure and checking the blood
Preferred solution: The technician's should not be watching their iphone for emails and test messages or their social media
User's recommendation: Do not go to Princeton medical center for blood donation
Poor comfort during platelet donation
User's recommendation: Call and say something
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Verified Reviewer | Warren, MichiganAppointment cancelled. I wasn't told until I drove there and tried entering the door. No call, no email, no text.
Preferred solution: Apology
About
,
American Red Cross is a charity organization that specializes in providing community support services. The organization has been operating for more than 100 years. Its head office is located in Washington, DC. American Red Cross provides a broad range of services such as supporting America’s military families, disaster relief, health and safety, training and education and others. The company mainly focuses on operating on the territory of the United States. Aside from that the company provides many international services like assistance programs, disaster preparedness.
American Red Cross is ranked 549 out of 3844 in Hospitals, Clinics and Medical Centers category
USA
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Orbitz it such, try to call ton off time seen I have a covid to cancel all my booked trip to get credit back , they can't even help at all and hang-up my phone, this is not happening 1 time is many many times. Do not book though them just wait your time and money