cptnjack

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Verified Reviewer

Woke joke

American Red Cross - Woke joke
RC has a posted map to show illegals how to get here. CEO makes 3 mil a year and they want to give me a t shirt. Woke joke.
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Preferred solution: Apology

User's recommendation: Donate your own blood to yourself if you need surgery

Best C Tmj

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Verified Buyer
| map-marker Pasadena, California

Promise of gift cards for blood donation

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American Red Cross - Promise of gift cards for blood donation
American Red Cross - Promise of gift cards for blood donation - Image 2

It takes about 3 hours to donate platelets with needles inserted into 2 arms, with a promise of $25 plus $10 bonus sometimes added. Then it takes another 3 weeks to get an email advising me to claim the gift card.

If not claimed within a certain period of time (about 30 days), the gift card and bonus expires. Then having so many emails from American Red Cross asking for donation, and so many phone calls, the amount of inundated messages and calls and missing the claim periods makes this a really laborious task. I had to make several emails and calls to track all these just for a small $25 or $10 gift card.

By comparison, I found out later that other plasma centers compensate quickly for the time with immediate cash deposited into a debit card, and it takes less time, about 1.5 hours to 2 hours for the total donation using just one needle site. One caveat is that it gets very cold during the saline that is returned to replenish volume at the end of the donation time.

So I go prepared with an extra thick sweater to cover my torso during the donation. Just had to make sure not to move or contaminate the needle site when adjusting my sweater - which caused the donation to be deemed unsuccessful and contaminated!

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Loss:
$60
Pros:
  • Nice friendly nursing staff
Cons:
  • 2 needles instead of one needle for platelet donation
  • Getting the promised gift cards
  • Time being wasted with tracking

Preferred solution: Gift cards re-issued

Jacqulynn Vpn

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Verified Reviewer
| map-marker Snellville, Georgia

Need to speak with caseworker

American Red Cross - Need to speak with caseworker
Lost and stolen documents. I need copies of documents I was given after neighbors fire caused me to be dislocated after asbestos was found in my unit
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Jennifer P Xdw

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Verified Reviewer
| map-marker Bunbury, Western Australia

Need to sign in to my account

I receive got help from y'all and would like to get into my account my case number is 00975770. My friend help me out and lost everything she wrote down and doesn't remember if she set me up a account or not so would like to be able to get into my account and see my information. Thanks Jennifer Palmer
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Preferred solution: My account information and how to login it

Clyde S Hyn

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Verified Reviewer
| map-marker Parker, Colorado

I got up on a SUNDAY to take my CPR course, 2 hrs early. I GOT THERE ON TIME NOBODY!! I MEAN NOBODY ANSWERED THE DOOR. I WASTED 4 HRS OF MY SUNDAY DRIVEING TO THIS *** CLASS AND $20 IN FUEL , I

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I went to my CPR class on 4-3-22 that i registered AND PAID for on 3-30-22. I got there on time.

NO ONE I mean NO ONE ANSWERED THE DOOR TO LET ME IN ON A SUNDAY!!!!!!!!!!! YOU AT THE RED CROSS are a FUCKI#G JOKE!!!!!!! Since I just wasted half of my SUNDAY and I can't even get someone to remedy the situation! I now have to wait until Monday to talk to a supervisor, I have no illusions that these idiots will actually take care of the situation.

On top of that the "person" who took my fee and signed me up for my 4-3-22 class actually put down the date as 4-10-22!!

They can't even type up the right date! Total incompetence!

THE AMERICAN RED CROSS WILL NEVER RECIEVE ANOTHER DONTATION FROM MYSELF, MY FAMILY OR ANY OF MY FRIENDS!!!

This is how the largest charity in the world treats their contributors?

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Loss:
$820

Preferred solution: Deliver product or service ordered

User's recommendation: DO NOT DO ANYTHING WITH THE RED CROSS, A TOTAL JOKE!!!!

Marie B Oxq

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Verified Reviewer
| map-marker Maplewood, New Jersey

Certificate issue

My name is Marie Belony and I have been having problems with getting my certificate. I have been trying to solve this issue since March 7 with no resolution.

I did my online class on the 4th of March and went to Tinton falls Red Cross for the hands on Sat March 5, class was from 12 noon to 3pm. After 3 hours sitting in class and do all that was required of me, the instructor I believe forgot to mark me present. She has me down as incomplete. I explained the situation via phone calls and by email, still Im waiting.

After several attempts to get this taken care off and no one is able to help. Yesterday, I even email a picture of myself and described what went on that day in class thinking by this morning I would of heard something from anybody, still nothing. I am still unable to work do to this issue. I am a nurse and I am required to have my certificate up to date.

I just dont understand, why can someone called the instructor so she can fix her mistake or someone higher up just gives me my certificate. This is the first time since I have been doing my cpr, Im going through this nonsense stress. I cant wait anymore, If I can just get my money back so I can go elsewhere, that will be fine also. I am unable to work for days now due to someone else mistakes.

I was definitely in class. The instructor should of have everyone sign our name on a sheet of paper if she knew that could have happened. I need this situation fix now please. Red Cross is too big for this small of a problem to take that long to resolved.

Dont they have cameras in the building.

I arrived on the site Sat the 5th at 12;05 pm.

I had the worst couple of days due to a misfortune that shouldnt happened to me. I did what I needed to do and now someone please help me.

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Loss:
$90

Preferred solution: My certificate if not full refund

1 comment
Guest

Orbitz it such, try to call ton off time seen I have a covid to cancel all my booked trip to get credit back , they can't even help at all and hang-up my phone, this is not happening 1 time is many many times. Do not book though them just wait your time and money

Anonymous
map-marker Bethesda, Maryland

Complain

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I am a blood donor, donating blood since 1989; and for more than 20 years, I was donating 4 times a year, in 3 different continent. Never felt that my donation is undermined the way I felt here in the US. You have zero competency in managing your donation centers, and managing your employees. I sat there in your drives for more than an hour after my reserved time, twice in last 2 months, eventually left without donating. Instead of thinking about diversity, think more about the competency of your employees. I will never, ever donate my blood via Red Cross, never again.
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1 comment
Guest

I've been donating blood since 1997. I've been so frustrated lately.

Every time I go to donate it's easily a 3 hour wait despite appointments and rapid pass.

Not to mention the constant harassment with texts, emails, and phone calls. I've had just about enough!

Anonymous
map-marker Yorktown, Virginia

Human resources

Have mot been able to get a return call or email. Need to speak to HR about my volunteer hours Need verification of hpirs
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John M Vjf
map-marker Hamden, Connecticut

Kudos to volunteer!

I have been giving blood since 1969. On 2/17/22, I gave in Hamden, CT at the Whitneyville Commons and must congratulate your volunteer Jasmine for probably the BEST experience in giving blood ever! Such a great personality and great representative for the Red Cross experience!
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Anonymous
map-marker Rhinelander, Wisconsin

Last person of the day, made to feel like an inconvenience

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Last appointment of the day,I was still donating blood and hooked up yet, crew started tearing everything down around me: tables and crates, chairs, etc. Alot of noise and things being taken down around me.

One volunteer headed for the door in a rush, tossing her gloves in the trash, and stated "I'm outta here". They advertised that one would get a free t-shirt if they donated. When I got done, all they had were 2 medium shirts left- none of which would fit me. Lady at the check in had been offering shirts to volunteers, while I was waiting to donate.

Not surprised that there weren't any left for the last person donating. I did get the last can of grape juice though. Go me!

I haven't donated with the Red Cross in 9 years because they behaved this way last time I donated. Tear everything down while people are still actively donating-

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User's recommendation: Donate with Versiti Blood Center of Wisconsin instead.

Anonymous
map-marker Drums, Pennsylvania

Terrible everything

Hello. I was employed with ARC and have yet to receive my W2. I would like it emailed or sent again via mail. If not I will be forced to contact the IRS. My name is Kayleigh Baumgartner. DOB 01/21/1990
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Mary M Lai
map-marker Alexandria, Louisiana

No operating office in CenLa, Green Drop is not established in CenLa, I am willing to donate bedding, clothing & shoes, because of the tornado that decimated middle America.

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Have goods to donate! Re-victims of Tornado that ravaged a two hundred mile swath of Middle America but the Red Cross is oblivious. They only take monetary donations, and DNK how to go about donating to tornado victims. I was transferred to, "Go Green Drop" in Pennsylvania, I am in Central Louisiana. EXPLAIN THAT IF YOU CAN!!!
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Preferred solution: more succinct information included in adverts. What do you do and what you do not do.

User's recommendation: Red Cross telephone staff need some training in effective communication skills.

Anonymous
map-marker Minneapolis, Minnesota

Notify SENIORS they are eligible to donate, inspite of their age.

I donated today for the first time in 20 years. I was told I was too old 5 years ago when I tried to donate at the age of 73. I am now 78 and very pleased to be able to donate for the first time in 20 years. It was a painless and all of the volunteers were very nice. Please! Let all SENIORS know they are not too old to donate! I am happy I did! The American Red Cross could be missing out on thousands of blood donations because people think they are too old. Thank you. Dave M.
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User's recommendation: Donate! No matter how old you are.

Hospitals, Clinics and Medical Centers Expert Talks

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

Jan 6, 2022

Who may need the 4th vaccine? Is monkeypox dangerous? Prof. Karen Jubanyik comments on the mask-optional policy, COVID booster shot, and the monkeypox.

Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

Anonymous
map-marker Plainsboro, New Jersey

The tech was checking his iphone instead of taking the blood pressure and checking the blood

the tech was checking his iphone instead of taking the blood pressure and checking the blood. So he got the blood pressure wrong. He took the blood pressure for the second hand. I am in perfect health. I suspect that he doesn't know how to take blood pressure or he is pre-occupied with his email/text messages on his iphone.
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Preferred solution: The technician's should not be watching their iphone for emails and test messages or their social media

User's recommendation: Do not go to Princeton medical center for blood donation

Anonymous
map-marker Wilmington, North Carolina

Poor comfort during platelet donation

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I gave platelets for the first time. It was 68 degrees in the building which means the machines and saline were the same temperature. It would not be so bad if I just got back my blood but they mix the 68 degree saline with it. I was so cold my hair was cold even with so called warm blankets. Hospitals have blood warmers the Red Cross refuses to know these handy warmers exist. I believe the ARC would get more platelet donations of they cared more. Many calls later. Nobody cared.no more platelet donations for me!say something
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User's recommendation: Call and say something

Dennis S

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Verified Reviewer
| map-marker Warren, Michigan

Appointment cancelled. I wasn't told until I drove there and tried entering the door. No call, no email, no text.

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Weekly I get flooded with texts and emails on the 'critical' need for blood. We have donated blood regularly. I called and complained about being turned away from the door with a scheduled appointment. I was told my comments were noted in my file. Believe this situation could happen again because it fell on deaf ears and there was no follow up by the American Red Cross management.
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Loss:
$120

Preferred solution: Apology

1 comment
Guest

Tell you what, keep your blood. No one wants a “donor” with a nasty attitude you muppet.

“... for God loves a cheerful giver”

About

Related Companies

American Red Cross Blood Donation, Red Cross Learning Center

Summary

American Red Cross is a charity organization that specializes in providing community support services. The organization has been operating for more than 100 years. Its head office is located in Washington, DC. American Red Cross provides a broad range of services such as supporting America’s military families, disaster relief, health and safety, training and education and others. The company mainly focuses on operating on the territory of the United States. Aside from that the company provides many international services like assistance programs, disaster preparedness.

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American Red Cross is ranked 549 out of 3844 in Hospitals, Clinics and Medical Centers category

Area Served

USA

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