Not resolved

I lost my home, my job, and all belongings...I was in NRG for weeks and was there when the Red Cross promised everyone in the NRG center would get the $400.00, then the computers crashed when people went to file multiple false claims, getting the money, and I was denied after the appeal process, with no explanation. I have asked repeatedly and no one responds to my emails.

So many people laughed at getting the $400.00 and had no loss. And now you want 100 words to post this, why make it so hard for true victims to get help.

Reason of review: Not as described.

Monetary Loss: $400.

Preferred solution: Full refund.

I liked: I was lied to.

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