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I very recently donated blood , or tried to .The app was not user friendly. The Red Cross stopped giving out t shirts.

I am not a needle shy person, but I have a large bruised red area that is warm to touch. The person who drew my blood inserted the needle. She could not get enough bloodso she probed the area, trying to get more blood. The 18 gauge metal needle burned and hurt terribly.

I have to see my doctor tomorrow because I do not want phlebitis to go unmonitored. I have had Va Blood Services to take my blood on more that one occasion. even when there was not enough blood, I never had a big red area. Outside of this eveyone was very nice.

I know that no one meant to do that to a donor, but please remind your staff that it is very painful, and damaging to probe and probe. Sorry to complain, but I think you should know about this so it will be less likely to happen to the next donor.

Reason of review: Bad quality.

Location: Richmond, Virginia

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